General FAQs
BestBatch is a halal wholesale chicken and meat supplier that delivers directly to your business.
Businesses and catering companies can purchase from BestBatch.
You can create an account using our online form or by phoning us.
Yes, the information on the form is required, such as your business name, address, and company number.
We deliver to Dundee and surrounding areas but can make arrangements for delivery outside these areas.
Product & Ordering FAQs
We offer a range of products listed on our website.
Yes, the minimum order value is £85.
You can place an order through our website or by contacting us directly.
Orders must be changed or cancelled the day before delivery.
Yes, custom quotes can be provided for larger orders. Please contact us via email or phone for more details.
Delivery FAQs
Delivery is free.
We will arrange a delivery time that suits your schedule.
You can contact the driver to check their location.
Please contact us or the driver directly.
Yes, but only if you are a registered member.
Payment & Credit FAQs
We accept all major cards and cash.
You can apply for a credit account online.
Please refer to our Credit Policy page: https://bestbatch.co.uk/credit-policy/.
Yes, late fees apply. Please refer to our Credit Policy page: https://bestbatch.co.uk/credit-policy/.
You can check this information on your account online.
Returns & Refunds FAQs
Notify us within 24 hours of delivery. For more details, refer to our Returns Policy page: https://bestbatch.co.uk/refund_returns/.
We will replace the incorrect products with the correct ones.
Please contact us via phone or email.
Please get in touch with us directly for assistance.
Privacy & Data FAQs
We use your information to process your orders, manage your account, and improve our services. For more details, refer to our Privacy Policy: https://bestbatch.co.uk/privacy-policy/.
We may share your information with third parties, such as payment processors or delivery services, to fulfil your orders. We do not sell your information to third parties. For more information, refer to our Privacy Policy: https://bestbatch.co.uk/privacy-policy/.
You can update your details on your account online.
If you have any questions or concerns about your data privacy, please contact us directly.